Service Design Workshop

Do you know that identifying opportunities for innovation when designing a service or a product, helps teams stay focused and fosters stronger collaboration?

Discover Service Design Workshops and get unstuck when planning and strategizing product or service features.

Empower your team to generate meaningful and customer-centered ideas, and see teams' performance dramatically rise.

In fact, until today hundreds of Greek Scaleups have been introduced to Service Design by our team.

And as Marc Fonteij once said:
Service design is what makes you walk into the one and not the other, come back often and tell your friends about it.

Innovate with Service Design Workshop

At Business Pathways we leverage Service Design when organizations wish to create product and service features that are not only functional but also emotionally resonant, engaging, and memorable for the user - all while engaging the whole project team and keeping team members motivated.

We deliver tailor-made Service Design Workshops, based on your unique needs, that cover a range of key modules. Through these modules you get to identify the principles of Service Design and how they differ from traditional design thinking, conduct user research and gather insights to inform product and service design and develop customer personas and journey maps to guide product and service development.

The Six Thinking Hats methodology: Bonus smart module

As we can't always deliver the phase of prototyping and testing during a Service Design workshop, our team of innovation facilitators also delivers a smart module of Six Thinking Hats methodology.

The Six Thinking Hats is a powerful problem-solving and decision-making technique developed by Dr. Edward de Bono. The technique involves using six different "hats" to represent six different modes of thinking.

Each hat represents a different perspective and helps individuals and teams think more critically, creatively, and comprehensively with the target of building more customer-centric products and services.

As per all of our programs, Service design Workshops as well as the Six Thinking Hats Workshop are designed fully customized to your requirements and are highly interactive, with exercises and activities that allow participants to practice the techniques and methodologies covered.

From our clients point of view

We always make our best to inspire our clients and help them improve their potential. But what do they say? Read views from our partners' experiences.

Read more views

Become Creatively Customer Centric

Prioritize a customer-centric approach to your product and service design process, and create more meaningful and impactful experiences both for customers and team members.

Book a free consultation call with our Service Design Workshop facilitators and learn more about our Service Design methodology and how it can help your organization.

Book a call session